I’m very sorry to learn of your disappointment in the room. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.

We hope that you will reconsider your decision and once again visit Harrah’s Laughlin in the future so that we may create a much better experience. Please be assured that our top priority is to provide quality products and excellent service which we will continue to strive to achieve.

I’m also delighted to learn that you fully enjoyed your experience at Guy Fieri’s El Burro Borracho and appreciate your suggestion of updating the gluten free menu icons. I’m delighted to learn of the exceptional service you received from our Range staff, El Burro Borracho employees and dealers. We will monitor this facility to ensure that meals are cooked properly and meet Harrah’s high standards. I’m very sorry to learn of your disappointment with the food quality at the Range restaurant. I’m pleased to let you know that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, and some new furnishings. We do have a regular maintenance program and we are doing everything we can to keep the property up-to-date. Hello, We are very sorry to learn that you did not fully enjoy your visit to Harrah’s Laughlin.

Hotels near Charles Of Italy Beauty College.

Hotels near The River Passage Water Taxi.

Hotels near Casino at Laughlin River Lodge.

We recommend staying at the River Lodge instead. We will never stay are Harrah's Laughlin ever again. We would have stayed somewhere else had they not lied to us. This was our single reason we decided to stay there. We were told on two different occasions that, 'yes, the pool is heated'. The biggest thing however, is that we called in advance of our stay to make sure they had a HEATED POOL. We asked for a bottle opener in the room to open a birthday wine but were told they could bring one up to us. $22 for a box of 5 allergy tablets in the gift shop. We were charged $18 for a small glass of wine in a paper cup.

We were given a lesser room in the north tower and no refund for the difference. We paid for a premium room in the center tower with river view on Expedia, but were told that room was not available when we arrived. Food, drinks, and products are very expensive. Property is dated, cracks in the walls, old paint, old elevators (of the ones that are working), service is substandard. Caesars clearly is milking this property for everything they can without any reinvestment.

Harrah's hotel and casino in laughlin